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Let your property the calm way

You shouldn’t have to chase your agent, decode the rules, or guess what you’re paying. Organised, compliant management — every fee published upfront, right here on this page.

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Ruby Zut, Lettings Manager ★ Ruby — your lettings manager

Transparent from the start

Our Landlord Services

Letting & Comprehensive Management

12% monthly (plus VAT)

Full-service letting and management at 12% of the monthly rent. We handle everything — you get the statement.

Example: £1,500pcm × 12% = £180/month. Tenant finding, referencing, management and compliance all included.

Tenant-Finding Only

10% of total tenancy (plus VAT)

We find and reference your tenant. You manage the property.

DIY Landlord Service

Two weeks’ rent (plus VAT)

Use your own portals and AST. We vet candidates and provide our Comprehensive Compliance Check (CCC).

Paperwork Only

£549 plus VAT

For landlords with existing tenants or mid-contract swaps.

For Property Management Only, Vacant Property Service, or Dispute Resolution — please enquire.

★★★★★ “Professional, friendly, and helpful in finding the best solution.”

Great service and excellent communication throughout. I would highly recommend them to anyone.

— Vaida Baladinskiene

What could your property achieve?

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Fully managed means fully managed

What’s handled for you

Marketing & presentation

Rightmove, Zoopla and OnTheMarket with professional presentation.

Referencing & Right to Rent

Goodlord referencing and legal Right to Rent checks on every adult.

Tenancy documents

Agreements, prescribed information and every required document.

Deposit protection

Deposits protected through My Deposits’ custodial scheme.

Rent & inspections

Rent collection, inspections and maintenance coordination.

Compliance reminders

Gas, electrical and EPC renewals tracked so nothing lapses.

No hidden numbers

Optional Compliance Services

Arranged on instruction or as part of meeting compliance requirements.

Gas Safety Certificate£100 plus VAT
Carbon Monoxide Detector£60 plus VAT
Gas boiler servicefrom £120 plus VAT
Combined certificate and boiler servicefrom £180 plus VAT
Energy Performance Certificate (EPC)£100 plus VAT
EICRfrom £180 plus VAT
Fire Risk Assessmentenquire
Extra key cuttingfrom £20
DIPfrom £20
Professional CleaningDIP and enquire depending on the property
End of tenancy cleaningfrom £150 plus VAT
Inventory / Check-in / Check-out (furnished or unfurnished)from £120 plus VAT (depending on property size)
Additional mid-term inspectionfrom £125
Supervision of repairs over £70010% of invoice
Supervision of refurbishment20% of cost

London Congestion Charge, ULEZ, and parking expenses may apply for any call-outs.

Everything in writing

Administration Fees

Tenancy contract preparation (Goodlord)£150 plus VAT per tenancy
Tenant/guarantor referencing£50 plus VAT per adult
Landlord financial sanctions check£50 plus VAT per legal owner (annual)
Extension and renewal fee£200 plus VAT
Addendum to Tenancy Agreement£100 plus VAT
Deposit Protection / Transfer£65 plus VAT
Check-in fee (without inventory)From £100 to £200 plus VAT
Check-out fee (without inventory)From £100 to £200 plus VAT
Administration of Change of Sharer£200 plus VAT
Management takeover / setup admin (one-off)£350 plus VAT
Change of property ownership admin£350 plus VAT
Coordination of end-of-tenancy works£50 plus VAT per hour
Court appearance£500 plus VAT per day or part thereof
Bill settlement prior to tenancy£30 plus VAT per bill
Non-Resident Landlord property licence£500 plus VAT
Smoke alarm battery change£30 plus VAT
High-level compliance issues£100 plus VAT per hour
Statutory Declaration witnessing and DPS registration£150 plus VAT

Your money, protected

Our Compliance & Client Protections

Client Money Protection

Member of Client Money Protection Scheme · Ref: CMP014115 · All client funds held in a designated separate Client Account.

View certificate

Property Redress Scheme

Registered member · Number PRS045855 · Independent redress available to all clients.

View certificate

Tenancy Deposit Protection

Registered with My Deposits · Agent ID on request · We use the Custodial Scheme — deposits held independently.

From appraisal to managed

How it works

Appraisal

Free rental appraisal with honest figures.

Preparation

Compliance checks and certificates sorted.

Marketing

Portal launch and qualified viewings.

Move-in

Referencing, documents, deposit and keys.

Managed

Ongoing management and real support.

Free rental appraisal

Find out what your property could achieve

Good to know

Landlord questions

What does comprehensive management include?
Everything on this page: marketing, referencing, documents, deposit protection, rent collection, inspections, maintenance coordination and compliance tracking. You get a monthly statement; we do the rest.
How do you reference tenants?
Through Goodlord — income checks (typically 30× monthly rent annually, 35× for guarantors), credit history, previous landlord references and legal Right to Rent checks on every adult.
How is rent collected and paid to me?
Rent is collected monthly and paid to you with a clear statement showing exactly what was collected and any deductions — which always match the published fees above.
Can you take over an existing tenancy?
Yes. Our management takeover service (£350 plus VAT one-off) handles the transfer of documents, deposit and compliance records from your current agent or self-management.
What compliance certificates do I need?
At minimum: Gas Safety Certificate (annual), EICR (five-yearly), EPC rated E or above, and working smoke/CO alarms. We track every renewal date so nothing lapses — and can arrange each one at the prices listed above.
What changed under the Renters' Rights Act 2025?
The biggest shake-up in decades: Section 21 "no-fault" evictions abolished, all tenancies become periodic, and stricter property standards apply. Our managed landlords don't need to decode any of it — we ensure every tenancy is compliant and keep you informed of exactly what applies to your property.
Can you sell a property that has tenants in it?
Yes, we handle this regularly. Under the Renters' Rights Act 2025 a landlord can serve four months' notice to sell under Ground 1. Important: if the tenant vacates and the sale falls through, there's a 12-month ban on re-letting that property — we make every landlord aware of this before proceeding.
What happens if my tenant stops paying rent?
We chase from day one — the moment rent is missed we contact the tenant. If you have rent guarantee insurance through Goodlord, their legal team takes over and handles any court proceedings; if not, we advise on next steps. We strongly recommend all managed landlords have rent guarantee insurance in place.

Let your property the calm way

Start with a free appraisal — and keep this fee page open while we talk. We like it that way.

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